Chiara tells about how she realized she knew how to read, which then led her to begin writing. She wrote her first "novel" in second grade. Where she grew up, on the outskirts of Rome, influence her writing to a significant degree.

Giuseppe's passion for his work puts his patients' well-being ahead of following the rules and getting chastised by his superiors. Giorgio is much more easygoing and as soon as the shift is over, is ready to have fun.