Arianna goes to her job interview. How did she do? Should she have answered any questions differently? Are there some important questions she neglected to ask? Do you think she will get the job?

Arianna has a meeting with her boss, Luca, to talk about the increase in printing costs and Marika's role in the issue.

Marika's goof-up and an increase in printing costs make Arianna's job all the harder. Fortunately, she and Adriano may be able to work something out.

Arianna starts work at Phones and More. Her first task is to call a list of publications to find out about ad space. When she gives her email address, she uses the word chiocciola [snail] for the @ sign. Koreans also say "snail shell" when they see an @ sign, while the Dutch see a monkey's tail, and the Norwegians see a pig's tail.